Enhanced Agent Copilot
AI Powered

Next-generation intelligence for exceptional customer service

Active Conversations
Manage your ongoing customer interactions

Sarah Johnson

Order delivery delay

active
12:32

Michael Chen

Product return request

waiting
12:28

Emma Williams

Billing discrepancy

active
12:15

Select a conversation to view details

Performance Stats
Resolution Rate92%
Avg. Response Time1m 12s
Customer Satisfaction4.8/5
Channel Distribution
Chat58%
Voice27%
Email15%
Team Availability

Alex Morgan

Product Specialist

Available

Jamie Lee

Technical Support

Available

Taylor Kim

Billing Specialist

Busy